When you make a purchase, create an account, register for our electronic mailing list, or communicate with customer service, we ask that you provide us with certain personal information, which may include the following: first and last name, birthdate, gender, email address, telephone number, postal address, and credit card payment information (“Personally Identifiable Information”). To make changes to this information see the section below titled "Process for Changing Your Information."
While we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. You can help protect your information by creating a strong password to access your online account and by accessing your account only through a personal computer or device, as opposed to public computers or means.
Before entering any credit card or payment information, you should look for a closed lock icon at the bottom of your web browser, or confirm that the webpage address begins with "https." At no time will a representative of House of Rayna ask for sensitive credit card payment information via email. When placing an order, you can delete your credit card details on your account by unchecking the box "keep this card on file" on the payment page. By doing this, your credit card information will not be saved on your profile the next time you log on to your account.
We may use your Personally Identifiable Information for a variety of purposes, including processing orders, addressing customer service questions and concerns, informing you of new products and services, protecting our rights and property and those of our customers, responding to legal process and emergencies, and to customize or personalize your experience with our Website.
If you do not wish to be part of the XIXI mailing list, you may opt out of receiving our marketing materials when you create your account by unchecking on the “join our mailing list” box or you can unsubscribe through our emails by clicking on the "manage my subscription" link provided at the bottom of an email from us. We may still contact you for non-marketing purposes such as to communicate with you regarding a purchase order or billing inquiry.
We may use and provide to third party service providers comprehensive aggregate anonymous or personal information for various purposes, such as market analysis, traffic patterns, volume usage and related website information. We do not link Personally Identifiable Information with aggregated user data.
We do not sell, license or otherwise disclose any of your Personally Identifiable Information to third parties for their direct marketing purposes without your affirmative consent to such disclosure.
We may share your information with third parties who perform services on our behalf, such as for purposes of shipping or processing payments. We may share limited personal information with third parties to assist with identity verification, and to prevent fraud and identity theft. For example, we use a third party credit card merchant processor to process payments to help safeguard customer information and combat fraud. For customer convenience, we provide the option to safely store credit card details on your account, making it quicker and simpler to shop. Your full card details will never be displayed and you may opt out of this service at any time.
We may share non-identifiable information or information aggregated in a form that does not directly identify you for purposes such as conducting market or traffic flow analysis, and to produce or facilitate production by others of business and marketing reports to share with third parties.